support

We want your experience on Nearby Clothes to be smooth and safe. Below are answers to common questions. If you can't find what you need, reach out and we'll help.

Account & Profile

Having trouble signing in, updating your profile, or verifying your account? Make sure your app is up to date. If the issue continues, contact us with your registered email, and we'll help resolve the issue.

Buying & Selling

• Listings are shown based on your location. Refresh your location if you don't see nearby items.
• Message the seller directly through chat to ask questions or arrange a meetup.
• Nearby Clothes connects buyers and sellers but is not a party to the transaction. Always meet in a safe, public place and inspect items before making payment.

Reporting a Problem

If you encounter a suspicious listing, a fake account, or inappropriate behaviour, report it from the listing or profile page, or email us directly so our team can review it as quickly as possible.

Safety Tips

• Meet in public, well-lit places when exchanging items.
• Never share OTPs, passwords, or payment details in chat.
• Trust your instincts. If something feels suspicious, cancel the meetup and report the user.

Still Need Help?

Contact our support team at:

Email: info@nearbyclothes.com

We'll get back to you as soon as possible.